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Next big thing part three: Focus on technology integration

first_img 3SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Greg Inman is convinced the “next big thing” for credit unions will be driven by changes in technology, or come from outside our industry.Inman, chief operations officer for $710 million asset Neighbors Federal Credit Union in Baton Rouge, La., and chair of CUNA Operations, Sales, & Service Council executive committee, and others share their insights in part three of this series from Credit Union Magazine (click here for parts one and two).Millennials and disruptionI read an article recently in which more than 10,000 millennials were surveyed regarding disruption and how this demographic feels about multiple companies in several different industries. They believe that of all industries that will be disrupted, banking is at the highest [risk].It was interesting that more than 70% of millennials said they would rather visit the dentist than listen to what banks are saying. This group believes innovation will come from outside the industry, and nearly 75% would be more excited about a new offering in financial services from Google, Amazon, Apple, PayPal, or Square. continue reading »last_img read more